FAQ
We understand that starting a business is challenging. Our goal is to assist you in every way we can. Here are the questions we hear most often.
When you come into the kitchen for a tour, expect questions from us! We are genuinely curious about you, your business, and what we can do to assist you to start and grow it. Every entrepreneur is unique and we want to address your specific queries and current challenges.
No two businesses are alike. We customize a package for each member. We have the most flexibility in the industry with our “Pay For What You Use” philosophy and technology, saving you money!
Pricing fits your business – not the other way around. To learn more about how we are best suited to help your business succeed, have a chat with us or come in for a tour.
You will have 24/7 access to the kitchen and a dedicated workstation (which you can choose to share to reduce costs) with a prep table, dry storage in the station and your own designated cold storage. You have access to multiple sinks and shared work tables. We have remote online booking and scheduling of equipment, so you’re never waiting around for equipment. WiFi, mop and rag service, and chemical sanitizing dishwasher is provided by us.
We provide the storage space and heavy equipment, you bring everything else – knives, bowls, blenders, whisks, hotel pans, and the specific tools required to process your food.
Yes, Fraser Health will review your food safety plan, and then come in to inspect you in the kitchen. You interact directly with the inspector. The local health authority has inspected our kitchens 100s of times over the years – and know we have everything in place from a facility point of view to meet their requirements.
While a 12 month contract is the most cost effective, you can sign up for a six months, three months or month-to-month plans. We also have drop in rates available. Book a Kitchen Tour.
You need an inspection from the local health authority, liability insurance, a food safe certificate, and a fully refundable damage deposit. We will walk you through all the details during a tour and follow-up communication. Book a Kitchen Tour.
In general, we suggest you sign up soon. That gives you time to get your food safety plan completed and schedule an appointment for an inspection. We are flexible in start dates, and terms – so ask when you are touring to see what options are available.
