FAQ

The questions we
hear most often.

We understand that starting a business is challenging. Our goal is to assist you in every way we can — here are the answers to what most food entrepreneurs ask us first.

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26 answers found

When you come into the kitchen for a tour, expect questions from us! We are genuinely curious about you, your business, and what we can do to assist you to start and grow it. Every entrepreneur is unique and we want to address your specific queries and current challenges.

Your monthly cost is your membership fee plus cooking equipment usage and applicable taxes. The membership fee covers the station time, prep table and storage allowance in your package. Cooking equipment usage is billed separately based on what you use.

We confirm your membership fee, equipment usage rates and deposit in your quote before you sign. Book a tour to find the right package for your production schedule and storage needs.

Your membership includes the station hours, prep table and storage allowance listed for your package, plus shared sinks, work tables, WiFi, mop and rag service, and commercial dishwashing. The facility is accessible 24/7; shared plans have a weekly station hour allowance and exclusive stations include unlimited access. Cooking equipment usage is charged separately. Confirm your production schedule with our team.

We provide the storage space and heavy equipment, you bring everything else — knives, bowls, blenders, whisks, hotel pans, and the specific tools required to process your food.

Yes — the local health authority (Fraser Health for our Langley kitchen, Island Health for Victoria) will review your food safety plan, and then come in to inspect you in the kitchen. You interact directly with the inspector. The health authorities have inspected our kitchens 100s of times over the years — and know we have everything in place from a facility point of view to meet their requirements.

Memberships are available on a 12 month term, or a 6 month term at a 10% higher monthly rate. Book a tour to find the right membership for your business.

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You need an inspection from the local health authority, liability insurance, a food safe certificate, and a fully refundable damage deposit. We will walk you through all the details during a tour and follow-up communication.

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In general, we suggest you sign up soon. That gives you time to get your food safety plan completed and schedule an appointment for an inspection. We are flexible in start dates, and terms — so ask when you are touring to see what options are available.

PurePrep operates a 10,000+ sq. ft. commercial kitchen at #301 – 20381 62 Avenue in Langley. Explore the location to see its facilities and arrange a free tour.

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PurePrep has a 5,000+ sq. ft. commissary kitchen at #123 – 834 McCallum Road in Langford, serving Greater Victoria, Colwood and nearby Vancouver Island communities.

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Yes. PurePrep's Langley facility serves businesses from Surrey, Langley and the Fraser Valley. Visit the location page for details and directions.

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PurePrep offers part-time memberships with a set weekly station-hour allowance rather than single one-off hourly bookings. Cooking equipment use is billed separately. Ask about available packages and schedules.

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A shared commissary kitchen provides designated preparation space and access to common facilities, while a private or exclusive station provides more dedicated access. The best option depends on your production volume, staffing and preferred hours.

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Costs vary by location, membership hours, dedicated space and equipment use. At PurePrep, your monthly charges include a membership fee, separately billed cooking equipment use and applicable taxes. We provide a quote based on your operation.

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Both facilities provide secure 24/7 building access. Shared memberships have allocated station hours, while exclusive stations offer more extensive access according to the membership agreement.

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Langley has six-burner ranges, double low burners, fryers, flat tops, charbroilers, convection ovens and mixers. Our Greater Victoria kitchen also offers ranges, fryers, a flat top, a charbroiler, convection ovens and mixers. Equipment use is billed separately.

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Members can discuss bringing their own equipment for their station. Any equipment must fit the space and be approved for safe use in the facility. Confirm power, gas and storage requirements with our team before moving equipment in.

Both PurePrep kitchens have walk-in coolers and freezers. The storage allocation available to your business depends on your membership and current capacity. Ask about the amount of space you need during a tour.

Yes. Catering companies and private chefs can use a commercial kitchen to prepare food for events. Kitchen access, equipment and storage requirements depend on the operation and membership.

Commercial kitchens for caterers →

Yes. PurePrep offers commercial cooking, preparation and cold-storage facilities suitable for many meal prep operations. We can review your batch sizes, weekly schedule and packaging workflow on a tour.

Meal prep kitchen rentals →

PurePrep can accommodate suitable ghost kitchen and delivery-focused food operations. Our Langley facility has a front pickup area; discuss courier handoff, operating hours and station availability before joining.

Ghost kitchen rental details →

Yes. We can discuss food preparation and commissary needs for food trucks and mobile vendors. Parking, water, waste handling and other services should be confirmed for the specific location and operation.

Food truck commissary kitchens →

Many packaged and specialty food products can be prepared in a commissary kitchen, subject to process fit, equipment availability and applicable approvals. Share your product and production plan with our team.

Food production kitchen rentals →

Yes. Both PurePrep locations have commercial convection ovens, mixers and preparation areas. We can help assess whether the equipment and storage fit your baking products.

Bakery kitchen rentals →

Requirements depend on your products, activities and municipality. Food premises may require health-authority review, food safety plans, business licensing and other approvals. Check directly with the applicable authority for your operation; PurePrep can explain the kitchen-specific onboarding process.

Fraser Health oversees the Langley location and Island Health oversees the Langford / Greater Victoria location. Each food business is responsible for obtaining the approvals required for its activities.

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Still got questions?

The fastest way to get answers is in person — come walk the kitchen with us, and bring every question you have. Tours are free.

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